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Story Link: https://www.nature.com/articles/s41562-021-01196-4

The study, which explored the communication patterns of more than 61,000 Microsoft employees during the Covid-19 pandemic, found a significant decrease in collaboration between teams, causing networks to become “static and siloed, with fewer bridges between the disparate parts.”

The researchers also found a decrease in “synchronous” communication (meetings, video calls) and an increase in “asynchronous” communication (emails, instant messages).


Why it matters: Less interaction across teams may lead to less new information shared, especially complex ideas.  


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