I think Slack is by far one of the most popular tools wrt remote working. I ran a quick query on our DB and saw that 56% of Remote Clan members are using Slack.
Slack is of course a great tool and we’ve been using it ourselves for 3+ years (and as the primary mode of communication in the last one year). However, I am curious to know what you think are not-so-great aspects of using Slack and the product itself.
Let me start with my experience -
Slack is inherently a team chat app and it infuses a culture of constant interruptions. Having your notifications always on is almost never possible. In our team, we have formed a set of rules around notifications and when to expect replies but that’s still a workaround.
We have to make peace with the fact that you will lose context when there’s a discussion that’s happened without you when you had snoozed notifications. It’s upto the person to read through previous messages and get up to speed. And honestly, the interface isn’t great to sift through the history of messages.
It promotes short-form conversations by design. Many times, I have found myself brainstorming & sharing ideas on Slack in the middle of an ongoing conversation when I should ideally have given it more thought and instead shared a long, thoughtful response. Additionally, before we finish the chat, one of us has to summarize the conversation, get the go-ahead from other people and then put it up in a permanent place (Slite in our case).