A few weeks back, as students geared up for their virtual classes, something unexpected happened that left millions unable to join classes - It was an outrage on Zoom.
I had faced a similar disruption when a spreadsheet tool that I regularly use suddenly went offline leaving behind a small message saying that they are facing server issues. I’m sure we as remote workers have come across this at least once. For some, it may not be impactful, but for others, the consequences could be drastic.
Software outages are highly uncommon but even top tech companies including Google, Facebook have had their fair share of disruptions.
Fortunately, I had my document stored on another tool and was not only able to retrieve it quickly but also complete it well before the deadline.
Having a backup tool is a lifesaver in such situations as it doesn't let productivity be affected. In that way, let’s say if your primary chat tool Slack faces a downtime, you can continue to collaborate on Teams or even Discord.
Plus, this doesn’t just apply to tools, but even for others such as having a backup internet connection, headsets, or maybe even a laptop. As I write this post using my secondary Wifi, I’d say its better to be prepared than sorry ;)
Do you have any exciting stories on facing a disruption too? Would love to hear!