I know many on RC have discussed how they regularly incorporate video calls for standups and check-ins, so sharing this recent post by WEF stating that studies show generally taking the time and making the effort to speak directly (vs. relying on text-based exchanges) with colleagues apparently improves personal connections and boosts mental well-being which should in effect be better for your organization/company culture.
"People feel significantly more connected through voice-based media, but they have these fears about awkwardness that are pushing them towards text-based media," study co-author Amit Kumar, a McCombs School of Business assistant professor of marketing, told Science Daily.
At my company, we do regular group calls across responsibilities for work purposes. But frankly speaking, I've never thought about just calling a colleague to just catch up and or chit chat. However, according to other information cited by WEF, even prior to the increased WFH due to COVID, loneliness and lack of communication are cited as the leading challenges faced by those who engage in remote work.
And so pieces like this always make me wonder how much more personal touches I can add in my own company to ensure tighter bonds and personal well-beings of colleagues. But maybe for some people, less non-work related interactions are better? I do remember I tried to test a virtual office environment (Tandem) but found most people didn't want to be bothered with dealing with yet another tool that didn't really add to work productivity.