We had a very engaging discussion last week about why you shouldn’t use Slack or the best practices while using it. I felt this was a perfect segue into starting a new series around remote products where we share our thoughts & discuss the pros/ cons, best practices etc. for one particular product.
I am naming the series ‘Product Talk’, glad to hear if you have any suggestions on the name 😀 Feel free to kick off a new discussion on a product you love/ use.
I picked up another popular remote product for our discussion - Zoom. Firstly, I love Zoom and I’ve been using it for more than a couple of years now. Apart from internal meetings, we also use it for our client calls at Flexiple.
Not just that, I really find the story behind Zoom’s creation & Eric Yuan’s journey to be inspiring - you can read more about it here. Zoom was the only product at the time (around 2008) to have listened to its customers and gave them exactly what they wanted - high-quality conferencing solution with the ease to connect.
But now, our needs have evolved and while Zoom is still an amazing product, I still have a few qualms.
Zoom slows down my laptop when I start sharing screen. Initially, I thought it was just me but then everyone else in the team faces the same problem and I saw a couple of people post this on the Zoom subreddit as well.
Zoom works great if you just want to get on a quick video call with someone but it does pretty much just that. For example, if I want to manage comments during a webinar (maybe delete inappropriate ones), I don’t have the option to do so.
The free plan isn’t so generous (but that’s alright I guess) :)
What do you think? What’s your experience with Zoom?