Slack expands its messaging functionality by allowing its users to send direct messages to any person outside the company.
The new feature is being called Slack Connect and is available to all Slack users, even those on the free plan.
Starting today, anybody on Slack can DM anybody else on Slack. It's now a full-fledged messaging app for all things work — and it's gonna be fascinating to see how people use it https://t.co/VsRuFkB8tT— David Pierce (@pierce) March 24, 2021
How does it work?
You can send an invitation to anyone through their work email address. Once the recipient accepts an invitation, they will be added as a new contact in your Slack sidebar. You will then be able to send messages.
What went wrong?
Upon its rollout, critics were quick to point out that this feature can be used for sending abusive messages. So far, Slack has apologized and is working to rectify this error.
Have you tried this new feature on Slack? What are your thoughts on this?